Should you have to change your appointment to another day or cancel it for any reason, you will need to email at least 24 hours prior, otherwise a cancellation fee will apply as follows:

·         More than 24 hours notice: no charge

·         Less than 24 hours notice: 50% of appointment fee charged

·         Missed appointment: 50% of appointment fee charged

In accordance with Australian Consumer Law, in the event that the service can no longer be provided by One Life Health & Fitness, you will be entitled to a refund of fees paid.